Contacts
How to Reach Us
If you'd like to get in touch with the team at johnselec.com.au, the only way to do so is by email:
Please note that we do not offer support by phone, live chat, or social media. Email is the fastest and most reliable way to reach us.
What You Can Write About
We welcome messages on topics such as:
- Questions about our content — our reviews, guides, and articles about pokies venues and online casinos relevant to Australian players
- Corrections — if you spot outdated information, an error, or a detail that has changed, we appreciate you letting us know
- Feedback — suggestions on how we can improve the site and make it more useful for you
- Partnership requests — proposals for cooperation, advertising, or other business inquiries
Response Time
We read every message we receive. We usually reply within a few business days, although during busy periods it may take a little longer. Thank you for your patience.
Questions About Your Casino Account
johnselec.com.au is an independent review website. We are not a gambling operator, and we do not manage any casino accounts, accept bets, or process payments of any kind.
If you have questions about deposits, withdrawals, bonuses, or account verification, please contact the customer support team of the casino you are playing at directly. You will usually find their contact options (live chat, email, or help centre) on the casino's own website.
Need Help With Gambling?
If gambling is causing problems for you or someone you care about, free and confidential help is available across Australia.
Contact Gambling Help Online — a national support service available 24/7:
- Phone: 1800 858 858 (free call within Australia)
- Website: www.gamblinghelponline.org.au
Remember to gamble responsibly and only ever play with money you can afford to lose. You must be 18 or older to gamble in Australia.